Lambo Slot Privacy Policy — Data Protection Commitment for Malaysian Players

1Introduction & Scope of This Privacy Policy

Lambo Slot is fully committed to protecting the privacy and personal data of every member on our platform. This Privacy Policy ("Policy") explains in detail how Lambo Slot collects, stores, uses, discloses and protects the information you provide to us when using our online betting platform website and services.

This Policy applies to all users of the Lambo Slot platform, including registered members, users browsing the website without an account, and any party interacting with our services through customer support channels. It covers all activities on the platform — from account registration and deposits using Touch 'n Go eWallet or DuitNow, to Sports Betting, Live Casino baccarat and Blackjack, through to communications with our support team.

Lambo Slot recognises that your trust is the foundation of our relationship. Without it, nothing we build holds any meaning. That is why we have written this Privacy Policy in clear, honest language that any ordinary Malaysian player can understand — not merely to satisfy legal requirements on a technical level.

2Types of Personal Data We Collect

Lambo Slot only collects data that is genuinely necessary to provide you with a safe and effective service. The following are the categories of data we collect:

Identity Data:

• Full name as it appears on your official identification document.
• Date of birth for age verification purposes (18 years and above).
• National identity card number (MyKad) or passport where required for the KYC (Know Your Customer) process.
• A selfie or identity document for identity verification purposes if requested.

Contact Data:

• The active email address you used when registering.
• A valid Malaysian phone number for OTP verification and support communications.

Financial & Transaction Data:

• Information relating to the payment method used — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX (Maybank2u, CIMB Clicks). We do not store full account numbers or sensitive details in readable format.
• Deposit and withdrawal history including amounts, dates and methods.
• Records of all bets placed, winnings received, and account balances.

Platform Usage Data:

• IP address and general location information (state/city within Malaysia) for security and fraud prevention purposes.
• Device type, operating system and web browser used.
• Login records including timestamps, session duration, and activity during each session.
• Games played, markets accessed and your betting preferences.

3How Lambo Slot Collects Your Data

Data is collected through several different channels as you interact with the Lambo Slot platform:

• Directly from you: When you complete a registration form, submit KYC documents, contact customer support, or update your account profile.
• Automatically during use: Through cookies, server logs and standard tracking technologies that are activated when you browse and use the Lambo Slot platform.
• From payment providers: When you make a deposit or withdrawal, payment service providers such as Touch 'n Go or DuitNow may share the transaction information necessary for payment verification and processing.
• From the fraud prevention system: Lambo Slot uses recognised third-party services to detect fraudulent activity — these services may provide additional information about unusual transactions or usage patterns.

All data collection is carried out transparently and only for legitimate purposes as stated in this Policy. We do not collect data that is irrelevant or beyond what is necessary for the operation of the Lambo Slot platform.

4How Your Personal Data Is Used

Lambo Slot uses the data collected for the following purposes, all of which are legitimate and necessary for the operation of the platform:

• Account management: Creating, verifying and maintaining your member account, including mandatory age verification to ensure all users are 18 years of age or older.
• Transaction processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX, and managing withdrawals to your Malaysian bank account or eWallet.
• Provision of betting services: This allows you to access and use all features on the Lambo Slot platform, including Sports Betting (Malaysia Super League, EPL, cricket, badminton, e-sports), Live Casino games, baccarat, blackjack and all other game categories.
• Security and fraud prevention: Detecting and preventing unauthorised access, financial fraud, money laundering and any misuse of the platform that could harm other members or the integrity of Lambo Slot.
• Customer support: This allows our support team to understand the context of your account and resolve queries or complaints more efficiently and accurately.
• Service communications: Sending you important notifications relating to your account, transactions, changes to our terms, or relevant security information via email or SMS.
• Platform improvements: Analysing usage patterns in aggregate (not individual user data specifically) to understand how Malaysian players use Lambo Slot and identify product improvement opportunities.
• Legal compliance: Meeting applicable legal compliance obligations in Malaysia, including reporting requirements to relevant authorities where required by law.

5Data Sharing with Third Parties

Lambo Slot does not sell, lend or trade your personal data to any third party for their own marketing or commercial purposes. This is our absolute commitment.

However, there are limited situations where Lambo Slot may share data with certain parties — and all of this is done within a lawful and protected context:

• Payment service providers: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX are provided with only the minimum transaction information necessary to process your deposits and withdrawals. All of these providers are subject to their own strict privacy policies and security standards.
• Technical service providers: Technical partners that support Lambo Slot in platform operations such as server hosting, customer support systems and security tools. All these partners are bound by strict confidentiality agreements and may only access the minimum data necessary for their specific tasks.
• Legal requirements: Lambo Slot may be required to disclose certain data to Malaysian government authorities or law enforcement bodies when presented with a valid court order, warrant, or legal obligation. In such situations, we will share only the minimum data necessary and will notify you unless prohibited from doing so by law.
• Business transitions: In the unlikely event of a business merger or acquisition, user data may be transferred as part of the business assets. However, this Privacy Policy will continue to apply and the new party will be required to honour all commitments contained herein.

In all the situations above, Lambo Slot ensures that your data is shared only to the minimum extent necessary and with appropriate safeguards in place to prevent misuse.

6Data Security Measures at Lambo Slot

Lambo Slot invests seriously in data security infrastructure to ensure your information is always protected. The following are the technical and operational security measures we have in place:

• 256-bit SSL encryption: All communications between your browser and Lambo Slot's servers are protected with Transport Layer Security (TLS) encryption using 256-bit keys — the same standard used by Malaysia's leading banks. This ensures no third party can read data transmitted during your session.
• Payment data tokenisation: Your eWallet or bank account details used for deposits are never stored in Lambo Slot's systems in a readable format. This sensitive data is replaced with a unique token that holds no meaning outside the context of our system.
• Internal access controls: Lambo Slot staff may only access member data on a need-to-know basis — each employee has access solely to the data required to carry out their specific role, and all access is automatically logged.
• Two-factor authentication (2FA): We encourage all members to enable two-factor authentication on their Lambo Slot account to add an extra layer of security beyond their password.
• Continuous security monitoring: Lambo Slot's systems are monitored 24/7 to detect any abnormal activity or suspicious access attempts. All threats are identified and addressed proactively.
• Regular security audits: Lambo Slot conducts regular internal and external security audits to identify and address any vulnerabilities in our infrastructure before they can be exploited.

While we take all reasonable steps to protect your data, no system can guarantee absolute security 100% of the time. We therefore encourage you to take precautions on your end as well — use a strong and unique password for your Lambo Slot account, enable 2FA, and never share your login credentials with anyone.

7Cookies & Tracking Technologies

Lambo Slot uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions correctly. Cookies are small text files stored on your device by your web browser when you visit our website.

We use several types of cookies for different purposes:

• Essential Cookies: Required for core platform functions such as login authentication, session management and security. These cookies cannot be disabled without significantly affecting platform functionality.
• Performance Cookies: Helping us understand how pages on the Lambo Slot platform are used — such as which pages receive the most visits and where users typically end their sessions. All such data is aggregated and does not identify any individual.
• Preference Cookies: Stores your preferences such as interface language, preferred sports markets, and display settings so you do not need to reconfigure them each time you log in to Lambo Slot.
• Security cookies: Helps Lambo Slot's systems detect suspicious login attempts, CSRF attacks, and fraudulent activity that may occur if your session is compromised.

You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality and security of your Lambo Slot account. We recommend keeping at least the essential and security cookies enabled at all times.

8Data Retention & Deletion

Lambo Slot retains your personal data only for as long as necessary to fulfil the purposes outlined in this Policy or as required by applicable Malaysian law.

• Active account data: For as long as your account remains active with Lambo Slot, all account-related data is retained for service and customer support purposes.
• Financial transaction data: Deposit and withdrawal transaction records are retained for a minimum of 7 years in accordance with Malaysia's financial reporting legal requirements — this is a statutory obligation, not a choice on our part.
• Identity verification data (KYC): KYC documents such as MyKad copies are retained for the duration your account remains active and for a specified period after account closure, in accordance with anti-money laundering legal requirements.
• Log and security data: Access and activity logs are retained for 12 to 24 months for security purposes, fraud investigation and dispute resolution.
• Support communication data: Live chat transcripts and support emails are retained for 2 years for reference and quality control purposes.

When data is no longer needed and there is no legal obligation to retain it, Lambo Slot will securely delete or anonymise it using irreversible deletion methods.

9Your Rights as a Lambo Slot User

As a Lambo Slot member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data that we hold:

• Right to access: You have the right to request a copy of the personal data we hold about you. Lambo Slot will provide this within a reasonable timeframe upon receipt of a valid request.
• Right to rectification: If you find that the personal data we hold about you is inaccurate or out of date, you have the right to request a correction. You can update most profile information directly within your Lambo Slot account settings.
• Right to withdraw consent: For data we process based on your consent (such as marketing emails), you may withdraw that consent at any time by using the unsubscribe link or by contacting our support team.
• Right to request erasure: Under certain circumstances, you may request that we delete your personal data. Please note, however, that some data may not be erasable if it is required to fulfil a legal obligation or to resolve an outstanding dispute.
• Right to object to processing: You may object to the processing of your data for specific purposes such as analytics or direct marketing, although this does not apply to processing that is required for the operation of Lambo Slot's core services.

To exercise any of the rights above, contact the Lambo Slot privacy team via live chat or email at support@lamboslot.xyz. We will verify your identity before processing any data-related request to ensure the security of your account.

10Protection of Children's Data

The Lambo Slot platform is intended exclusively for adults aged 18 and above. We do not knowingly collect, store, or process any personal data belonging to individuals under the age of 18.

Lambo Slot applies an age verification process during registration and throughout the KYC process to ensure that only eligible users may open and use an account. If we discover that we have inadvertently collected data from a minor, we will promptly delete that data and close the account in question.

If you are a parent or guardian who believes that your underage child has registered an account with Lambo Slot, please contact us immediately at support@lamboslot.xyz so we can take prompt action to delete the account and all associated data.

11Amendments to This Privacy Policy

Lambo Slot reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or changes in how the Lambo Slot platform operates.

When there are significant changes to this Policy, we will:

• Publishing the updated version on this page with the revision date clearly displayed at the top of the document.
• Sending notifications to all active members via email or in-platform notifications at least 7 days before the changes take effect.
• In cases involving very significant changes that fundamentally affect how we use your data, we may seek your explicit consent again.

We encourage you to review this Privacy Policy periodically to stay informed about how your data is managed. Continued use of the Lambo Slot platform after any amendments take effect will be considered acceptance of the updated version.

12Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how Lambo Slot handles your personal data, our team is here to help:

• Live Chat: The fastest way to get answers to general privacy questions — available 24/7 directly within the Lambo Slot platform. Our team can assist in Bahasa Melayu.
• Email: support@lamboslot.xyz — for formal requests relating to data rights, privacy complaints or any matter requiring written documentation. We aim to respond within 24 hours and to resolve data requests within 30 days.

When contacting us regarding privacy matters, please include your account number (if applicable) and a clear description of your request or concern so we can assist you more efficiently and accurately.